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Protherm 100ec Combi Boiler - Water only hot every 30 seconds or so - DIYbanter
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Tags: 100ec, boiler, combi, every, protherm, seconds, water
Protherm 100ec Combi Boiler - Water only hot every 30 seconds or so
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#1
November 16th 04, 04:56 PM
Tone
external usenet poster
Posts: n/a
Protherm 100ec Combi Boiler - Water only hot every 30 seconds or so
Hi, ive recently bought a house with what ive been told is less than 3
years old protherm combi boiler.
The hot water from this is very hit and miss despite the central
heatin being excellent. If i turn a tap on full, the hot water goes
warm, then hot, then warm, then cold, then a bit warmer then hot and
repeats the cycle, but not in the same order always. Ive tried
running the taps only half open to see if the flow affects it and
sometimes, if i start at a low flow and keep it low the water gets
extremely hot, other times, its as hit and miss as when the taps are
fully open. Confused? yeah, me too :-)
There also seems to be confusion in the boiler itself, because the led
display apparently should display the dhw temp when the taps are on,
but sometimes this goes to 42 or more, yet the water coming out of the
tap isnt hot? when it goes down to low 30's it might be rnning hotter
to the touch than it was when the display said 40??!!
please help :-)
Tone
Ads
#2
November 16th 04, 09:09 PM
John
external usenet poster
Posts: n/a
"Tone" wrote in message
om...
Hi, ive recently bought a house with what ive been told is less than 3
years old protherm combi boiler.
The hot water from this is very hit and miss despite the central
heatin being excellent. If i turn a tap on full, the hot water goes
warm, then hot, then warm, then cold, then a bit warmer then hot and
repeats the cycle, but not in the same order always. Ive tried
running the taps only half open to see if the flow affects it and
sometimes, if i start at a low flow and keep it low the water gets
extremely hot, other times, its as hit and miss as when the taps are
fully open. Confused? yeah, me too :-)
There also seems to be confusion in the boiler itself, because the led
display apparently should display the dhw temp when the taps are on,
but sometimes this goes to 42 or more, yet the water coming out of the
tap isnt hot? when it goes down to low 30's it might be rnning hotter
to the touch than it was when the display said 40??!!
I'm not familiar with this model but the symptoms sound like a temperature
sensor problem, the boiler controls probably aren't getting a signal to
control the flame modulation and it is running up to a limit stat (separate
stat) turning off the flame, cooling down and starting again. Is the
installation and service manual available? Try to locate the DHW temperature
sensor and ensure that it is in good contact with the hot water pipe/heat
exchanger within the boiler, also that it has a good electrical connection
to the wiring and if you have a half decent meter check the resistance of
the sensor both hot and cold.
John
#3
November 17th 04, 10:48 AM
Tone
external usenet poster
Posts: n/a
thanks John,
further tests last night show that the following sequence occurs.
Hot water tpa on - Bolier fires up, water goes warm, after around
10-15 seconds, flames visible within the boiler go out, water goes
cold, 10-15 seconds again flames come back on water warms up - repeat
repeat repeat.
Changing the temperature of the DHW onthe boiler form anything between
40-60 degrees (the full range)does not affect this. Turning the hot
water taps on more or less doesnt affect this. Having the Central
heating on doesnt change things either.
Are the suggestions you've made fairly easy/safe to perform? This
will be my first attempt at maintaining a boiler of any kind :-s
Tone
#4
November 17th 04, 01:27 PM
John
external usenet poster
Posts: n/a
"Tone" wrote in message
om...
thanks John,
further tests last night show that the following sequence occurs.
Hot water tpa on - Bolier fires up, water goes warm, after around
10-15 seconds, flames visible within the boiler go out, water goes
cold, 10-15 seconds again flames come back on water warms up - repeat
repeat repeat.
Changing the temperature of the DHW onthe boiler form anything between
40-60 degrees (the full range)does not affect this. Turning the hot
water taps on more or less doesnt affect this. Having the Central
heating on doesnt change things either.
Are the suggestions you've made fairly easy/safe to perform? This
will be my first attempt at maintaining a boiler of any kind :-s
Not being familiar with this model I'm not sure that I ought to push you
into the innards.
Have you taken the decor casing off to see whats under it yet?
In the meantime I'll take a look on Google for the Protherm 100ec
John
#5
November 17th 04, 09:16 PM
John
external usenet poster
Posts: n/a
"John" wrote in message
...
"Tone" wrote in message
om...
thanks John,
further tests last night show that the following sequence occurs.
Hot water tpa on - Bolier fires up, water goes warm, after around
10-15 seconds, flames visible within the boiler go out, water goes
cold, 10-15 seconds again flames come back on water warms up - repeat
repeat repeat.
Changing the temperature of the DHW onthe boiler form anything between
40-60 degrees (the full range)does not affect this. Turning the hot
water taps on more or less doesnt affect this. Having the Central
heating on doesnt change things either.
Are the suggestions you've made fairly easy/safe to perform? This
will be my first attempt at maintaining a boiler of any kind :-s
Not being familiar with this model I'm not sure that I ought to push you
into the innards.
Have you taken the decor casing off to see whats under it yet?
In the meantime I'll take a look on Google for the Protherm 100ec
Google is throwing up all sorts of spurious leads for Protherm. Has anyone
any ideas as to the location of the manufacturer?
John
#6
November 18th 04, 10:38 PM
John
external usenet poster
Posts: n/a
"John" wrote in message news:...
"Tone" wrote in message
om...
thanks John,
further tests last night show that the following sequence occurs.
Hot water tpa on - Bolier fires up, water goes warm, after around
10-15 seconds, flames visible within the boiler go out, water goes
cold, 10-15 seconds again flames come back on water warms up - repeat
repeat repeat.
Changing the temperature of the DHW onthe boiler form anything between
40-60 degrees (the full range)does not affect this. Turning the hot
water taps on more or less doesnt affect this. Having the Central
heating on doesnt change things either.
Are the suggestions you've made fairly easy/safe to perform? This
will be my first attempt at maintaining a boiler of any kind :-s
Not being familiar with this model I'm not sure that I ought to push you
into the innards.
Have you taken the decor casing off to see whats under it yet?
In the meantime I'll take a look on Google for the Protherm 100ec
A few blind alleys but after some time I found a contact phone number for
Protherm/ProRad 01771 828100
Unfortunately this rings out as number not in use. It may be that this
company is an ex parrot?
John
#7
November 19th 04, 09:35 AM
Tone
external usenet poster
Posts: n/a
the company that provides support was indeed charging at a premium
rate. 4 mins at 50p/min to tell me i neeeded an engineer to come out
and look at it! Great.
the installation company is/was heatcall (www.heatcall.co.uk) - ive
checked their website but still want to see if there is anything i can
do to resolve this myself before getting the experts in.
it definitely stays lit for about 10s then goes off. Could this be
caused by scaling on the parts? where i live is a bad area for
scaling...
Tone
#8
November 19th 04, 07:41 PM
Ed Sirett
external usenet poster
Posts: n/a
On Fri, 19 Nov 2004 01:35:03 -0800, Tone wrote:
the company that provides support was indeed charging at a premium
rate. 4 mins at 50p/min to tell me i neeeded an engineer to come out
and look at it! Great.
the installation company is/was heatcall (www.heatcall.co.uk) - ive
checked their website but still want to see if there is anything i can
do to resolve this myself before getting the experts in.
it definitely stays lit for about 10s then goes off. Could this be
caused by scaling on the parts? where i live is a bad area for
scaling...
Quite possibly. See my posting under the "Combi-boiler Ho****er 'heat dump'
too hot" thread.
--
Ed Sirett - Property maintainer and registered gas fitter.
The FAQ for uk.diy is at www.diyfaq.org.uk
Gas fitting FAQ http://www.makewrite.demon.co.uk/GasFitting.html
Sealed CH FAQ http://www.makewrite.demon.co.uk/SealedCH.html
Ed Sirett
#9
December 16th 04, 11:53 AM
tr@totalise.co.uk
external usenet poster
Posts: n/a
Ed Sirett wrote:
On Fri, 19 Nov 2004 01:35:03 -0800, Tone wrote:
the company that provides support was indeed charging at a premium
rate. 4 mins at 50p/min to tell me i neeeded an engineer to come
out
and look at it! Great.
the installation company is/was heatcall (www.heatcall.co.uk) - ive
checked their website but still want to see if there is anything i
can
do to resolve this myself before getting the experts in.
it definitely stays lit for about 10s then goes off. Could this be
caused by scaling on the parts? where i live is a bad area for
scaling...
Quite possibly. See my posting under the "Combi-boiler Ho****er 'heat
dump'
too hot" thread.
--
Ed Sirett - Property maintainer and registered gas fitter.
The FAQ for uk.diy is at www.diyfaq.org.uk
Gas fitting FAQ http://www.makewrite.demon.co.uk/GasFitting.html
Sealed CH FAQ http://www.makewrite.demon.co.uk/SealedCH.html
tr@totalise.co.uk
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